This Limited Warranty Policy provides for tire replacement under certain specified conditions. This policy applies to all ROADX Radial Truck tires used in normal highway service displaying warrantable conditions. There is no warranty for tires that wear out, fail or become unserviceable because of neglect or mistreatment. It is essential that you adhere to all standard safety and maintenance practices and that you carefully read the terms and conditions defined in this Warranty. Sailun Tire Americas hereby warrants that every new ROADX Radial Truck tire is free from defects in workmanship and material for the life of the original tread of the new tire less 2/32”. The life of the original usable tread ends when the tire has worn down with only 2/32” remaining. Once the tread is worn down to the top of the built-in “wear indicators” in the tread grooves molded at 2/32”, the tire is considered fully worn out regardless of its age or mileage.
RECOMMENDED SAFETY PRACTICES
Serious injury or property damage may result from:
This policy applies to the original equipment and aftermarket consumer/owner or user of any new ROADX radial truck tire sold through an authorized dealer of Sailun Tire Americas Eligible tires must bear the ROADX brand name, a complete D.O.T. serial identification number, NOT be branded as Non-Adjustable (NA) and operated in normal highway service. Eligible tires must be on the vehicle on which they were originally installed, in conformance with the vehicle manufacturer’s recommendations. These tires are covered by this warranty for the life of the original usable tread depth (the original tread depth down to the level of treadwear indicators molded at 2/32 inch) within 60 months for standard tires and 72 months for Smartway verified tires from the date of purchase (proof of purchase required).If proof of purchase is not available the coverage will be 60 months from the date of manufacture for standard tires and 72 months from the date of manufacture for all Smartway verified tires.
NO CHARGE ADJUSTMENT
If a defect in workmanship and materials is found in any ROADX Radial Truck tire within the first 50% of the original usable tread (original tread depth, less 2/32”, divided by 2), Sailun Tire Americas will replace such tire with a comparable new tire. Mounting and balancing services up to $16.00/tire are covered in the form of a credit on the replacement tire invoice. Other applicable taxes and fees for the comparable new ROADX tire are payable by the owner.
If a defect in workmanship and materials is found in any ROADX Radial Truck tire after the first 50% of the original usable tread, a credit will be given toward the purchase of a comparable new ROADX tire; pro-rated based on the usable tread depth remaining on the returned tire versus the original tread of the new tire. Applicable taxes and amount equal to the full current Federal Excise Tax (FET) on the new tire and costs of mounting and balancing services will be borne by the owner. Adjustments on out-of-balance or out-of-round tires are allowed only during the first 2/32” or 10% of the original tread.
In order to be eligible for ROADX Limited Warranty
service, the owner must:
Sailun Tire Americas offers a guide to maintenance and care of ROADX tires in the form of a section entitled, “Safety Practices” (above). It is strongly recommended that these guidelines be read.
To the extent permitted by law, Sailun Tire Americas and its servicing agents shall not be held responsible for any of the following:
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. No representative or dealer has authority to make any representation, promise, or agreement on behalf of Sailun Tire Americas except as stated herein. Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Under no circumstances is this representation that a tire failure cannot occur. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. This limited warranty is applicable only in the United States. No implied or express warranties are extended beyond the time when the tire has delivered its original tread life, except for the express warranties set forth in this “Limited Warranty”. All warranties, promises and agreements, express or implied, of merchantability or otherwise, are excluded to the extent permitted by law.
This warranty, or any warranty stored or referenced to herein, is exclusive and in lieu of any other warranty regarding the quality of ROADX tires whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided here.